New businesses are starting up every day and others are experiencing unprecedented growth. For us to keep up with their management, growth, sales, new customer acquisition and retention, tracking and analysing all interactions - It necessitates software solutions. Software is the new engine of today's business.
As much as every business needs a software solution to aid its day to day operation, there are two forces at play when choosing a solution for any kind of business;
1. The availability of an offshelf product to serve the customer need as we are seeing that some organisations fail to find a solution that is right for their business.
2. The cost of a software.
We achieve our solution delivery by maintaining an expert team that assesses the customers requirement, is able to custom develop the solution but also we deliver solutions by partnering
1. ERP leaders
2. BI leaders - Pentaho Business Intelligence
3. ECM (Document Management) leaders
You have lots of different software for different processes.
Spend a few minutes thinking about how employees at your company record, track and process information. Do accounting staff use one system for receivables and payables, and sales use another to enter in customer orders? Is the process of taking those orders and getting them fulfilled and into accounting a time-sucking manual process? Do employees in your warehouse use a completely different solution to track shipping and receiving?
When various front- and back-end systems run separately, it can wreak havoc on the processes that are meant to ensure your company is running smoothly. Without accurate data from sales, inventory management may suffer, while not having the latest information from accounting can trigger a ripple effect on everything from marketing budgets to payroll.
ERP software integrates these systems so that every business function relies on a single database. With one source of information that contains accurate, real-time data, an ERP solution breaks up information logjams, helps staff make better decisions more quickly and frees up their time to work on more high-value exercises like helping the business grow even faster.
Why BI (Business Intelligence)
Business intelligence simply describes the transformation of your data into something meaningful.
Today’s businesses are growing increasingly digital and are capable of accurately measuring every aspect of their operations, from marketing to human resources, in real-time.
However, data in its raw form is usually useless, and the driving force behind any data-driven organization is insights: conclusions drawn from the data, which can suggest a new course of action. To reach these insights, organizations must use business analytics tools and techniques to connect data from multiple sources, analyze the data, and communicate the results in ways that decision-makers can understand.
It’s achieved using BI software.
It’s probably more helpful to explain why business intelligence is needed. Most organizations these days realize that they’re sitting on a on a ‘gold mine’ of data – such as customer transactions, how people are behaving online, financial, and HR data. There’s almost unlimited information that can be used to give leaders a better picture of what’s happening with the business, and you can use the data at your disposal to help you make better (fact-based) business decisions.
BI tools help us to forecast what could happen in future – supporting your strategic business plan by aligning it to what’s happening in the real world.
The main outcomes from using a business intelligence solution: Increased competitive advantage; Reduced cost; Increased revenues; Improved employee AND customer satisfaction
Why ECM (Document Management)
Most companies determine that they need a strategic enterprise content management (ECM) solution after they have identified an overarching business challenge - often handling too much paper or unstructured information that causes bottlenecks when trying to process, access or store the information. A simple example might be mortgage loan origination file. There's a lot to keep track of in that file. And if a form is missing, it's that much longer until close. It's all a million times easier with ECM.
An ECM or Document Management System will help you address the challenge of improper document management and version/revision control; Improved search and content sharing; Increase employee productivity by reducing the amount of time spent in pushing papers or looking for documents from physical files; Improves efficiency in the way the organisation tracks and keeps its files.
A smart ECM solution allows for complete secure document management, from creation through destruction. Documents are centralized, searchable and, automatically linked to the appropriate account.